ORDERS

You can purchase Anni Ruuth products from Anni Ruuth webshop. You will receive an Order Confirmation by email after placing your order, and a Shipping Confirmation once your order has been sent. Each products delivery time is mentioned below the product details. In case that product is made by order it is also mentioned. Mentioned delivery times are estimated delivery times and the real delivery time may vary depending of delivery destination etc.

We cannot guarantee that the colours appearing on the webshop is exactly same in reality. The color of the products can be reflected in different ways depending on your screen settings and device which is used.

If you have any problems with your transaction or you don’t receive an Order Confirmation, please contact us via email or phone.

When you place an order on www.anniruuth.com you testify that the purchase is for your personal use only. If Anni Ruuth in its sole discretion suspects that these Terms and Conditions are not obeyed Anni Ruuth reserves the right to cancel any order or limit the sales of our products. Anni Ruuth may exercise this right on a case-by-case basis.

SIZING

Our measurement chart is based on Scandinavian sizing system.

PRICES AND SHIPPING

Prices are in euros and include Finnish VAT of 24%. Finnish VAT is included regardless the shipping address. Please note that orders to countries outside the EU may be subject to import customs and taxes, which are applied once your delivery reaches your country. Please contact your local customs service for further information.

Shipping costs will be added to orders under EUR 500; shipping is free on orders of EUR 500 and over.

Shipping to Finland EUR 10

Shipping to EU countries EUR 20

Shipping to countries outside of EU EUR 50

Orders are sent via Finnish Post.

PAYMENTS

Payments can be made by Visa, Visa Electron and Master Card.

The payments are operated by Stripe in co-operation with Finnish banks and credit institutions. In credit card and bank statements, the payment recipient is Stripe Inc., that forwards the payment to Anni Ruuth.

Stripe, Inc, 3180 18th Street, San Francisco CA 94105.

In reclamation cases, please contact the Anni Ruuth online team at info@anniruuth.com.

RETURNS

We hope you are happy with your Anni Ruuth purchase. If, for any reason whatsoever, you are not satisfied with your order, you can return purchased items within fifteen (15) days from the date you receive them. The products must be returned complete and unused in their original packaging.

After we have received and accepted the returned items, we will issue a refund following your method of payment. We will refund return costs if the product we have sent you is incorrect or faulty. Refund times depend on your credit or debit card company.

REFUND POLICY

If you are not satisfied with your purchase or if you receive faulty / wrong item, you may return your order or exchange it to another item within 14 days from the purchase date. When returning items, please fill out also the return form with your contact details and state the reason for the return / exchange so that we can provide you with the best customer service.

Only unworn, unwashed products returned within 14 days or defective items can be returned for full refund

LAW AND JURISDICTION

Finnish law will be applied to all disputes arising. All disputes which cannot be solved by mutual agreement, shall be solved in the district court of Helsinki, Finland.

The payments are operated by Stripe in co-operation with Finnish banks and credit institutions. In credit card and bank statements, the payment recipient is Stripe, that forwards the payment to Anni Ruuth.

CONTACT

We hope you enjoy shopping at anniruuth.com. Please do not hesitate to contact us if you have any questions.

Anni Ruuth

info@anniruuth.com

+358408211310

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